Effective Date: July 30, 2026
Last Updated: October 26, 2026
Website: https://webshoppros.com
Operated By: AV Geek Services
Our 30-Day Promise
Most refund policies are written to make refunds hard. Ours isn’t. If something’s genuinely wrong with your order, you’ve got a full 30 days from the date you bought it to tell us.
Let Us Fix It First
Before you request a refund, give our support team a shot at solving the problem. Nine times out of ten, what looks like a dead license key is actually a quick fix — a typo during activation, a firewall blocking the installer, or the wrong edition selected at checkout. Email us or call, and a real person will walk you through it, remotely if it comes to that. Most of these get sorted the same day.
Things we’ll help you troubleshoot:
- A key that won’t activate
- An installer that won’t run or won’t finish
- Downloads that fail or never start
- Software that isn’t compatible with your machine
- Anything that just isn’t behaving the way it should
- Pop-ups or ads that come back after your fix
When You’re Owed a Refund
If we can’t get you up and running after a reasonable attempt, you’re entitled to your money back — no arguing, no runaround. That covers things like:
- Your order never arrived and we can’t send a working copy
- The license key is dead and we can’t issue a replacement
- What we sent isn’t what you actually paid for
- Our support team couldn’t resolve an activation or install issue after genuinely trying
- A paid session that wasn’t delivered
Ask within 30 days of purchase, and if the problem is on us, we’ll refund it.
Browser Rescue & Remote Fix Service
Browser Rescue is a service, so the guarantee is simple and outcome-based: if our technician can’t clear the pop-ups, redirects or malware you paid us to remove during your session, you get the full $40 back. If the problem comes back within 30 days, contact us — we’ll fix it again at no charge, and if we can’t, we refund it. If a session you paid for never takes place, you’re refunded in full. The Watchdog, KwinShield and KwinCleaner licences included with the service are covered by the software terms above.
What Doesn’t Qualify
We’re generous with the 30-day window, but it isn’t unlimited. Refunds generally won’t be approved when:
- The license already activated and is working fine — you simply changed your mind
- You bought the wrong edition, platform, or language for what you needed
- Your system doesn’t meet the software’s minimum requirements (worth checking the product page before you buy)
- Something else on your machine — antivirus, a VPN, leftover install files — is causing the conflict, not our product (applies to standalone software purchases, not to Browser Rescue, where fixing what’s on your machine is the service)
- You declined to try troubleshooting with our team first
None of this overrides whatever consumer protection rights apply to you under your local law. This policy adds to those rights; it doesn’t take them away.
How to Actually Request One
Email support@webshoppros.com or call 1-804-689-2957 within your 30-day window. To speed things up, include:
- Your order number
- The email address you used to buy it
- What’s actually going wrong
- A screenshot of any error message, if you’ve got one
We read every request ourselves — there’s no ticket queue that things disappear into.
Once It’s Approved
Refunds go back to whatever you paid with — card, PayPal, whatever checkout used. Depending on your bank, expect it to show up in 5–10 business days. That part’s mostly out of our hands.
The Short Version
If it’s broken and it’s our fault, we fix it. If we can’t fix it, we refund it. That’s the whole policy.
Questions?
Reach us any time:
- Email: support@webshoppros.com
- Phone: 1-804-689-2957
- Address: AV Geek Services, F-68, Second Floor, Saraswati Lok, Meerut, Uttar Pradesh 250002, India