Effective Date: July 30, 2026
Website: https://webshoppros.com
Operated By: Av Geek Services
Our 180-Day Promise
Most refund policies are written to make refunds hard. Ours isn’t. If something’s genuinely wrong with your order, you’ve got a full 180 days from the date you bought it to tell us — not the 14 or 30 days most stores quietly bury in the fine print.
Let Us Fix It First
Before you request a refund, give our support team a shot at solving the problem. Nine times out of ten, what looks like a dead license key is actually a quick fix — a typo during activation, a firewall blocking the installer, or the wrong edition selected at checkout. Email us or call, and a real person will walk you through it, remotely if it comes to that. Most of these get sorted the same day.
Things we’ll help you troubleshoot:
- A key that won’t activate
- An installer that won’t run or won’t finish
- Downloads that fail or never start
- Software that isn’t compatible with your machine
- Anything that just isn’t behaving the way it should
When You’re Owed a Refund
If we can’t get you up and running after a reasonable attempt, you’re entitled to your money back — no arguing, no runaround. That covers things like:
- Your order never arrived and we can’t send a working copy
- The license key is dead and we can’t issue a replacement
- What we sent isn’t what you actually paid for
- Our support team couldn’t resolve an activation or install issue after genuinely trying
Ask within 180 days of purchase, and if the problem is on us, we’ll refund it.
What Doesn’t Qualify
We’re generous with the 180-day window, but it isn’t unlimited. Refunds generally won’t be approved when:
- The license already activated and is working fine — you simply changed your mind
- You bought the wrong edition, platform, or language for what you needed
- Your system doesn’t meet the software’s minimum requirements (worth checking the product page before you buy)
- Something else on your machine — antivirus, a VPN, leftover install files — is causing the conflict, not our product
- You declined to try troubleshooting with our team first
None of this overrides whatever consumer protection rights apply to you under your local law. This policy adds to those rights; it doesn’t take them away.
How to Actually Request One
Email support@webshoppros.com or call 1-888-703-9239 within your 180-day window. To speed things up, include:
- Your order number
- The email address you used to buy it
- What’s actually going wrong
- A screenshot of any error message, if you’ve got one
We read every request ourselves — there’s no ticket queue that things disappear into.
Once It’s Approved
Refunds go back to whatever you paid with — card, PayPal, whatever checkout used. Depending on your bank, expect it to show up in 5–10 business days. That part’s mostly out of our hands.
The Short Version
If it’s broken and it’s our fault, we fix it. If we can’t fix it, we refund it. That’s the whole policy.
Questions?
Reach us any time:
- Email: support@webshoppros.com
- Phone: 1-888-703-9239
- Address: Av Geek Services, 444 Alaska Avenue, Suite #BMV732, Torrance, CA 90503, USA